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Job Detail

Sales and Marketing Director

Proven experience in hospitality sales

Job Overview

Category : Hospitality and Culinary Arts
Experience(s) : 5-10 Year
Location : Nairobi
Job Type: Management Level
Job Kind : contract
Highest Educational Level : undergraduate Degree
Salary :

Client Overview

Our client is looking for a Sales and Marketing Director to oversee a number of family owned hospitality businesses whose main skill is to drive both tourist and business visitors to stay at the properties and oversee their staffing and upkeep by hiring others or subcontracting services. Sales and marketing is the priority. He/ she will be able to position the properties as brands and to recruit, train and oversee all the personnel across all the properties. Remuneration will be largely on a profit share basis which offers almost unlimited income potential for the right candidate.

Duties and Responsibilities:

  • Hire qualified personnel according to standards
  • Organize and coordinate operations to ensure maximum efficiency
  • Supervise and evaluate staff
  • Ensure supplies and equipment are adequate in quantity and quality
  • Handle customer complaints when necessary
  • Assist in pricing products or services
  • Assume responsibility of budgeting and monitoring expenses
  • Enforce adherence to regulations and quality standards
  • Ensure all records are kept properly and consistently
  • Review and prepare reports for senior management


  • Proven experience in sales and Marketing
  • Hands-on experience in customer service or sales
  • Solid understanding of hospitality procedures and best practices
  • Knowledge of quality standards (e.g. ISO)
  • Proficient in MS Office and relevant software (e.g. ERP)
  • Excellent organizational and leadership skills
  • Outstanding communication (verbal and written) and interpersonal skills
  • Problem-solving aptitude
  • BSc/BA in hospitality management