Duties and Responsibilities
Manage and Support Software Solutions
- Cloud Hosted Applications including emails.
Document all support requests and resolve incidents in a timely manner:
Manage Network Infrastructure;
- Monitor and Optimize LAN connectivity
- Monitor and Optimize Internet Connectivity
- Prioritize Business Application bandwidth.
- Monitor and Optimize Firewall
- Monitor and Manage Network Security
- Regular software updates
- Regular performance checks o Regular security checkups
- Regular Power/UPS checkups
- Ensure daily ERP Database Backup
- Ensure daily User Data Backup
Knowledge of Word Press
- Linking the platform to the website.
- Web application integration.
- Integrating different web based platforms to and from the website.
- Website design and Audit.
- Diploma or Degree in Information Technology.
- A minimum of 3 years’ experience in Information Technology in a similar role.
- Experience managing an ERP system.
- Experience managing IT infrastructures and data connectivity.
- Knowledge and experience with word press.