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Job Detail

Front office Administrator

Are you passionate about fitness and customer service?


Job Overview

Category : Fitness and Health
Experience(s) : 1 Year
Location : Karen
Job Type: Entry Level
Job Kind : Full Time
Highest Educational Level : Diploma
Salary :

Client Overview

Our client is a Combat & Movement Gym offering a fusion approach to health and fitness integrating skilled training methods with mind and body workout combination enabling its members to discover their own way to sustain a healthier lifestyle

JOB DESCRIPTION

we are looking for energetic, creative, and enthusiastic front of house administrator/receptionist. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization


RESPONSIBILITIES

  • Professionally greet members and guests
  • Scan membership ID’s upon members entrance
  • Make bookings and take paymentsAnswer phones professionally
  • Respond to member questions, concerns and discrepancies by email and phone
  • Handle the Dojo booking software system and update members’ accounts if needed
  • Maintain an orderly and clean work area
  • Ability to work opening/closing shifts
  • Ability to tour members
  • Provide the highest level of customer service to members, prospective members, and guests
  • Aid other departments with other related tasks
  • Shadow the Duty Manager
  • Conducting daily walk-throughs of all facilities and areas in the Dojo and repeating periodically throughout the day

QUALIFICATIONS

  • Minimum of 1 year in customer service or related experience
  • High school diploma or equivalent work experience
  • Reliable, professional, computer literate, energetic, and friendly
  • Preferably interested in health, fitness, and/or sports
  • Must be friendly, vibrant, and outgoing
  • Must be able to effectively communicate in person, via email, and via phone