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Job Detail


Process all payment methods

Job Overview

Category : Hospitality and Culinary Arts
Experience(s) : 3-5 Year
Location : Nairobi
Job Type: Entry Level
Job Kind : Permanent
Highest Educational Level : undergraduate Degree
Salary :

Client Overview

“Be Yourself. Everyone Else is Already Taken”. We’ll be opening a thoroughly refreshingly unique independent hotel in Nairobi next year. If you love hospitality but want a little more adventure in your life we might just be the place for you, whatever your specialist skills and experience. We’re looking for people who thrive on stimulating new challenges and who will be encouraged to be themselves, rather than being treated as cogs in a machine. And if you’ve never worked in the hospitality industry, no matter, as an injection of fresh perspectives from newcomers will help to keep us apart from the mainstream hotel herd. If this sounds like it might be your thing, please send us your resume and tell us a little about who you are. We look forward to creating something rather special with an entirely special collection of individuals.

Scope: Responsible for processing payments from guests in settlement of their bills.

Key Responsibilities:

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation as per the company guidelines.
  • Receive and post all food and beverage checks into the hotel computer system.
  • Process all payment methods in accordance with company accounting procedures and
  • Obtain assigned float and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all
  • Count float at end of shift, complete designated cashier reports, resolve any discrepancies drop off receipts, and secure
  • Understand the food and beverage services being provided, including any
  • Manage customer or team member inquiries and complaints
  • Adhere to the daily checklists and notify management of any
  • Setup and organize cashier workstation with designated supplies, forms, and resource materials and maintain cleanliness of workstation at all times.
  • Perform other reasonable job duties as requested by Hotel


  • High school graduate or equivalent  (Hospitality certification is a plus.)
  • 3 years’ experience in a similar role preferable in busy hotel.
  • Excellent English verbal, written and reading
  • Excellent mathematical and analytical
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
  • Customer service oriented with a lively, energetic, and outgoing
  • Well-organized and detail-oriented.