Job Detail


Knowledge of current beverage trends

Job Overview
: Hospitality and Culinary Arts
: 1 Year
High School Certificate,
Entry / Mid Level                                                  
Clients Overview

Our client, a well-established Kenyan company, is launching what will be the first of its kind in Africa; a stylish, chic, fresh hotel concept directly targeted at today's millennials. With international standards, outstanding service and quality, but a strong local flair, Nairobi's newest hotel is set to take the Kenyan hospitality offering to a new level. If you are the kind of individual that would like to be a part of the future of hospitality with the Company that has stamped its mark on the Kenyan leisure and entertainment sector, then we want to hear from you.

: Hospitality and culinary arts

 Job Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of all bar & barista equipment and ensure they are used only as intended.
  • Understand, comply, and administer principals of law relating to food service establishments including but not limited to nutrition, sanitation, safety, employment law, fire, and health code regulations.
  • Welcome and acknowledge all guests according to the standards.
  • Anticipate and promptly address guests’ needs.
  • Prepare drink orders for guests according to specified the recipes and guidelines.
  • Demonstrate accurate knowledge of all menu items and be able to assist hotel guests accordingly.
  • Thank guests with genuine appreciation as per the guidelines
  • Up-sell or promote all specials advertised in the hotels as well promoting slow moving items.
  • Check quality and quantity of all stock and supplies and requisition as necessary using approved guidelines
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Clean, organize, and sanitize work stations as per the guidelines.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Maintain confidentiality of proprietary information and protect company assets
  • Maintain a positive and professional approach with team members and customers
  • To read and understand the hotel’s Employee Handbook and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • Adhere to hotel grooming, personal hygiene and uniform standard as per the guidelines.
  • Adhere to the daily checklists and notify management of any discrepancies.
  • Adhere to scheduled work times by reporting promptly as scheduled.
  • Attend and actively participate in departmental shift meetings.
  • Attend meetings and training sessions as and when required.
  • Perform other reasonable job duties as requested by the Food & Beverage Manager/Bar & Lounge Manager.

    Ancillary duties

  • Represent the department or group in various committees, e.g. Staff committees, Green Theme (environmental), or Sport committees.
  • Be trained as a Fire Marshal and/ First Aider and an on the job trainer.


Job Skills

  • Excellent English verbal, written, and reading skills.
  • Bilingual international or local languages are a plus.
  • Basic mathematical computation skills
  • Excellent personal hygiene and grooming habits.
  • Tech savvy with a working knowledge of various computer software programs (MS Office, restaurant management software, POS).
  • Customer service oriented with a lively, energetic, and outgoing personality.
  • Well-organized and detail-oriented.
  • Excellent grooming and personal hygiene.
  • Have a high degree of emotional intelligence and a high level of self-confidence.
  • Be able to remain rational and calm under pressure.
  • Be able to work under variable temperature conditions (or extreme heat or cold), under variable noise levels, and outdoors/indoors.
  • Be able to stand or walk for an extended period.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kilograms without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.


Other Requirements

  • Hospitality certification is a plus.
  • Knowledge of current beverage trends and best practices.
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